Refund Policy

New Memberships

Annual Fees

a. The Annual Membership Fee is 100% refundable within 30 days of payment (Membership Start Date). After 30 days, Annual Fees are only eligible for a refund up to 90% under the The Hampton Guarantee. 

Initiation Fees

b. The Initiation Fee is 100% refundable within 30 days of payment. After 30 days, the Initiation Fee is no longer refundable in any circumstance.

Deposits 

c. 100% of any Deposit paid is fully refundable until the Membership Start Date (when the Annual Membership Fee is paid) or within 30 days of payment of the Deposit, whichever comes sooner.

The Hampton Guarantee

We built Hampton to be the most valuable community for high-performing founders. We're confident in what we’ve created, and we’re willing to put money behind it.

Here’s the deal:
If after attending your first three Core Group sessions you don’t feel Hampton is worth it, we’ll refund 90% of your Annual Membership Fee after subtracting any deposit paid prior to joining. If you joined prior to 12/31/25, we'll refund your full Annual Membership fee, less the Initiation Fee.

No hard feelings, no awkward calls.

A few important details:

• You must attend three (3) full Core Group sessions.
• Refund requests must be submitted within 14 days of your 3rd session by sending an email to support@myhampton.com.
• You’ll need to complete a brief exit form, sent to you via email.
• If you opt out of being in a Core Group, you’re also opting out of this guarantee and no refunds are offered after 30 days from your Membership Start Date.

Membership Renewal

a. Members who renew their membership are entitled to a full refund of the Annual Membership Fee, less a 3% processing fee, if the refund is requested within 30 days of the renewal payment or renewal date, whichever comes sooner. This policy applies to the following scenarios:

i. Members who prepay their renewal more than 30 days before the renewal date are eligible for a refund within 30 days from the payment date.

ii. Members who prepay their renewal within 30 days before the renewal date are eligible for a refund within 30 days from the payment date.

iii. Members who pay exactly on the renewal date are eligible for a refund within 30 days from the renewal date.

iv. Members who pay during the grace period after the renewal date are eligible for a refund within 30 days from the renewal date.

Policy Updates

Hampton reserves the right to modify, update, or replace this refund policy, in whole or in part, at any time without prior notice. The most current version of the refund policy will be available here at joinhampton.com/refunds.